Frequently Asked Questions

Frequently Asked Questions

First timer

Unfortunately, we do not allow any order without an account.

You can definitely do so, just specify a delivery location will do

We do not have a minimum order value.

Unfortunately, no but you can make multiple orders at the same time.

Changes of my order

You have the rights to cancel the order if the merchant have not accepted the order. After merchant already accepted and processed your order there is strictly no cancellation and therefore no refund

Unfortunately you are not allowed to make changes for your delivery address as this will affect the fees calculation.

Unfortunately you are not allow to make any changes for processed order.

You may add on item with a new order only, however you are not allow to add-on into the processed order.

Payment & Refund

Cash On Delivery, Online payment, Debit & Credit card and e-Wallet.

You may contact our customer service for assistance.

Listen to your feedback

You may raise your complaint to our customer service or drop an email to us. We will take action on this.

You may raise your complaint to our customer service or drop an email to us. We will take action accordingly.

You may drop us an email at enquiry@foodtiger.co